Water. You rely on it without thinking, from your morning shower to your midnight toothbrushing. But what happens when it suddenly stops? Whether it’s a burst pipe, frozen lines, an unexpected water main repair, or your neighbor’s DIY project gone terribly wrong, a plumbing shutdown can throw your entire day into chaos. Panic sets in. Faucets turn to dust. Toilets become a negotiation. And suddenly, you’re Googling “emergency plumber near me” faster than you ever thought possible.
But here’s the good news: you don’t have to panic, if you know what to do.
At Go 2 Plumbing and Heating, we’ve helped hundreds of Edmonton homeowners get their water flowing again, fast, efficiently, and with minimal disruption. Unlike your average 9–5 plumbing outfit, we offer 24-hour emergency service because plumbing problems don’t care what time it is.
So let’s break it down, step by step: what to do before, during, and after a plumbing shutdown, with a handy (and slightly quirky) chart to help you remember.
BEFORE THE SHUTDOWN: Be Proactive, Not Panicked
Most homeowners don’t think about plumbing until it stops working. But a little prep can save you time, money, and a whole lot of stress.
1. Know Where Your Main Shut-Off Valve Is
Your home has a main water shut-off valve, usually in the basement or near the water meter. Find it now. Label it. Make sure it turns easily.
2. Create a “Water Emergency Kit”
Include:
- 2–3 gallons of bottled water
- A bucket (trust us, you’ll need it)
- Wet wipes
- Disposable cups, plates, and utensils
- A flashlight and batteries (because of course the power goes out too)
- Our phone number: 780-850-8817
3. Listen for Warning Signs
Strange gurgling sounds, sudden pressure drops, or weird smells from your drains? These aren’t “normal quirks”, they’re red flags. Call us early to avoid a full shutdown.
DURING THE SHUTDOWN: Keep Calm and Read the Chart 😬
So the water stopped. You’ve checked the taps. The panic is bubbling up.
Take a breath. Here’s what to do:
When the Water Stops
| 🚨 Scenario | ✅ What to Do | ❌ What Not to Do |
|---|---|---|
| No water at all | Check your main valve and ask neighbors if it’s city-wide. Call us if unsure. | Don’t assume it will fix itself. That’s a sitcom, not real life. |
| Toilet won’t flush | Use a bucket of water to manually flush. Works like magic. | Don’t keep flushing. You’ll just feel sadder each time. |
| Sudden pressure drop | Shut off appliances like dishwashers or washing machines. | Don’t run hot water—it could damage your water heater. |
| Suspected frozen pipe | Turn up the heat, open cabinet doors, and call us immediately. | Don’t use a blowtorch (we’ve seen it. Please don’t). |
| Water leak or flood | Shut off water, move valuables, and mop excess. Then call us. | Don’t step into standing water if electrical outlets are nearby. |
AFTER THE SHUTDOWN: Fix the Cause, Not Just the Symptoms
When the immediate crisis is over, it’s time to go deeper. Fixing the visible issue is only half the battle, you need to prevent it from happening again.
Here’s where we come in.
Go 2 Plumbing and Heating offers:
- Full plumbing system inspections
- Pipe insulation and freeze protection
- Leak detection and prevention
- Water heater repair and replacement
- Main line servicing and shut-off valve upgrades
- 24-hour residential and commercial service across Edmonton
We help you understand not just what happened but why, so you can take action before the next shutdown surprises you.
Why Homeowners Trust Go 2 Plumbing and Heating
We’re not just fast. We’re strategic, reliable, and honest, and we’ve built our reputation on that.
Here’s what sets us apart:
- ✅ 24/7 availability because frozen pipes don’t respect office hours
- ✅ Expert service from a team that specializes in plumbing (and nothing else)
- ✅ Real solutions, not band-aid fixes
- ✅ Located right here in Edmonton at 9544 143 Ave NW
- ✅ Run by Moe Hasan, a local owner who stands behind every job
Whether you’re facing a full-blown shutdown or just a slow, persistent problem that doesn’t feel quite right, we’ll diagnose it, explain it, and fix it.
No upsells. No surprises. Just excellent plumbing, on your schedule.
Don’t Wait Until the Faucets Run Dry 📞
If your water has stopped, or if you want to make sure it never does, get in touch with Go 2 Plumbing and Heating today.
We offer free quotes, emergency service, and decades of experience in getting things flowing again.
📍 Visit us: 9544 143 Ave NW, Edmonton, Alberta, T5E 2H3
📞 Call: 780-850-8817
💻 Book online: https://www.go2plumbers.ca/contact-us/
